We take your privacy seriously
FutureLec LtdRegistered Address: 710 StationRoad, Grendon, Northampton, England, NN7 1JBPhone Number: 07985 280627Email: firstname.lastname@example.org Futurelec Ltd is committed to respecting and protecting the privacy of anyone using our website or entering into a business agreement with us. We commit to total confidentiality of any information that you provide to us. The purpose of this statement is to set out how we use any personal information that we may obtain from you.We reserve the right to update this Privacy Notice as and when required. If we do, the updated version will be effective from the date as indicated above. You are responsible for regularly reviewing our Privacy Notice to be aware of any changes to it.
We will:· Keep your information safe.· Only collect as much information as we need.· Only use it for the purposes agreed.· Make sure personal information is kept up to date and accurate.· Let you know what information we hold and what it’s used for.· Only process or keep the data if we have a legal basis to do so.· Respect your rights to control the information we hold for you.· Protect your data as if were our own and handle any misappropriation as a priority.
What do we collect?
We currently collect and process personal identifiers, contacts and characteristics, such as IP addresses, browser, click-through rates and information about which web pages you have read.This happens when you visit our website, read and engage in one of our emails or book a place at one of our webinars or events.Should you complete our contact form or email us we will collect one, or more of the following:· Names· Email address· Location address· Telephone numbers (landline and/or mobile)· Job title· Organisation· Social Media Profiles or other publicly available information.If you have signed to accept one of our proposals, quotes or a contract we will also capture your authorising signature and billing details such as bank account name, address, account number and sort code.At no time do we collect any information classed as ‘special category’ under article 9 of the UK GDPR or section 10 of the UK DPA 2018.
How do we collect it?
We collect this information directly from you in a number of ways which will include one or a multiple of these:· Website forms· Emails· Cookies· Contracts, quotes or proposals· Direct debit forms· Bank transfers· Verbally during meetingsIf you request information about our services with a view to becoming a client, we may also obtain information about you from your social media profiles on LinkedIn or Twitter, which is a publicly available source. We do this to better understand how we can work with you and establish how to respond to your request.When you sign a contract to accept services from us, we will be contractually obliged to collect a certain amount of information to ensure we can carry out the tasks as per the contract.
Why do we collect it?
Using personal information on behalf of a client
We only process your personal information as per the terms of the contract, agreed with that company when they solicit our services.So, if you are reading this as a customer of a company that has used our services to process your personal information, for example you have received an email from one of our clients that we have sent on their behalf, that company is responsible for the use of your personal information and for what purpose. You will need to contact them to discuss the matter. If you need further assistance, please email our DataProtection Officer – Lee Chadwick.
How long is it kept?
As in the Using your personal information section, we will keep personal information for a client for as long as we need to complete the obligations of a contract.The information retained for website measurement by our cookies will only be retained for as long as necessary. The longest cookie being two years. This measures if you are classed as a returning customer and holds only aggregated or statistical information for analysis.That said, if at any time you would like us to either let you know what personal information, we may or may not have recorded for you, or in certain circumstances, you can, quite rightly, request that we remove your personal information from our systems.
Where is it stored?
We use software solutions to help us deliver our services. These solutions are named below.We do not transfer personal information outside of the UK, but it is possible that data you provide to us, is stored in software solutions that are outside of the UK.We have checked the data protection terms of these software providers and are satisfied that they have taken every possible step to protect your personal information. When their customer (Futurelec) processes UK & EU citizen data (your information) and if it is transferred outside of the UK or EU, the Country of origin (UK) data protection regulations are adhered to.Software providers we use:· Google and Google Analytics – for anonymised website analysis· Mailchimp – for email distribution· Various Mobile Networks – for contacts, emails and calling when away from the office.
It’s your information, so you can control it.
We take data protection seriously and, of course, will oblige should you request any of the following, as per your rights within the UK DPA 2018 or EU GDPR 2018.
Your rights to:· Access – copies of any data we hold· Rectification – should an element be inaccurate· Erasure – to ‘forget’ you and say goodbye· Restrictions on processing – ask us to restrict reasons for processing in certain circumstances· Object to processing – if you disagree with how, or why, we are processing it· Portability – transfer to another agencyTo request any of the above, or find out more about our data protection processes, please contact our DataProtection Officer – Lee Chadwick or send your request to our registered address:Registered Address: 710 StationRoad, Grendon, Northampton, England, NN7 1JB If you are unhappy with our response you can raise a complaint with the
Information Commissioners Office (ICO).Our ICO reference number is:ZA722062The ICO’s address:
Information Commissioner’s Office
SK9 5AFICO helpline number: 0303 1231113
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